Privacy notice

Privacy Notice (Draft)

This notice is provided under KVKK, the Turkish Personal Data Protection Law No. 6698.

  • Data controller: Clinical Psychologist Denef Kısacık (Vivora Therapy), [Address], [Email address].
  • Personal data processed: The name and surname, phone number and email address you share to book an appointment, plus the date and time of your appointment.
  • Purpose of processing: To schedule your appointment, contact you about it and send you reminders.
  • Legal basis: Under Article 5 of Law No. 6698, processing that is directly related to entering into or performing a contract, and the legitimate interest of the data controller.
  • Transfers abroad: Appointment requests are stored on this website's own server and are not transferred abroad. The servers of WhatsApp, used for messaging, are located outside Turkey; when you use this channel, the information you share is processed abroad on its infrastructure. [Basis for transfer abroad: e.g. standard contract under Article 9 of the Law / explicit consent]
  • Map: The map in the contact section is provided by Google Maps. When the map loads, Google may process technical information such as your IP address on its own servers outside Turkey. This processing is subject to Google's own privacy terms.
  • Site security: When someone tries to log in to the site's admin panel, the IP address of the device making the attempt is recorded to prevent unauthorized access. This record is deleted after 15 minutes. The legal basis is the legitimate interest of the data controller.
  • Retention period: Appointment requests that do not take place (declined, cancelled or expired) are deleted after 30 days; the name, phone and email of appointments that took place are deleted automatically one year after the session. If you would like them deleted sooner, just let me know.
  • Your rights (Article 11 of the Law): You have the right to learn whether your data is processed, to request information about it, to learn the purpose of processing, to know who it has been shared with, to ask for incomplete or incorrect data to be corrected or deleted, to object to a result arising from analysis by automated systems, and to claim compensation if you suffer harm.
  • Requests: You can send your requests in writing to [Email address].

This text is a draft and should be reviewed by a lawyer.